New Client Inquiry

Request Pool Service in Bentonville, Centerton, or Nearby Northwest Arkansas

Thank you for considering Perfect Pool Services for residential pool maintenance, repair, equipment service, openings, or closings.

Before submitting an inquiry, please understand that Perfect Pool Services is intentionally limited in size. This process helps us understand the pool, location, service needs, and schedule fit before beginning a new client relationship. Submission of this inquiry does not guarantee acceptance as a client.

New client requests are reviewed based on:

Location

Pool type

Service needs

Route compatibility

Current availability

Pool condition

Equipment condition

Long-term fit

We specialize in residential in-ground pools and generally do not service above-ground pools.

Please provide as much detail as possible so we can properly evaluate whether we may be a good fit.

New client inquiries are reviewed personally by Todd and Katy Rose as schedule and route availability allow. During peak season, existing clients are prioritized, and response times may vary.

Is Perfect Pool Services a Good Fit?

We are usually a strong fit for homeowners who value consistent long-term care, direct communication with the owners performing the work, reliable pool access, prompt attention to needed repairs, and clear expectations about shared responsibilities.

We may not be the right fit when price is the only deciding factor, access is unreliable, known equipment problems are repeatedly postponed, or biweekly service is expected to require no homeowner involvement between visits.

Clear Written Expectations

Accepted maintenance clients receive a written service agreement outlining included services, homeowner responsibilities, chemical billing, access requirements, repair authorization, and weekly or biweekly service expectations.

What happens next?
Every inquiry is personally reviewed by Todd. I will respond by email within 1–2 business days—not by phone. If you don’t see a reply, please check your Spam or Promotions folder before reaching out again.

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Name *

First

Last

Phone Number *

Email Address *

Service Address *

Pool Type *

• In Ground
• Above Ground
• Not Sure

Service Requested *

• Weekly Maintenance
• Biweekly Maintenance
• Pool Opening
• Pool Closing
• Equipment Repair
• Equipment Upgrade
• New Client Evaluation
• Other

Current Pool Condition *

• Clear and operating normally
• Cloudy
• Green or algae present
• Heavy debris
• Currently closed
• New construction or recently completed
• Not sure

Filter Type *

• Sand
• Cartridge
• DE
• Not Sure

Sanitizer Type *

• Traditional chlorine tablets (1-inch or 3-inch)
• Saltwater Chlorine Generator
• Mineral System
• Not Sure

Is All Pool Equipment Currently Operating Properly? *

• Yes
• No
• Not Sure

Who Currently Maintains the Pool? *

• Self-maintained
• Another pool service company
• Pool builder
• Newly completed and not yet maintained
• Not sure

Does the Pool Have Water Features? *

• Yes
• No
• Not Sure

Describe the Water Features

Examples include waterfalls, deck jets, bubblers, fountains, spillover spas, laminars, or other circulation features.

Biweekly Service Expectations

Biweekly maintenance requires active homeowner participation between visits. The customer is responsible for maintaining the proper water level, removing excessive debris, emptying baskets as needed, monitoring equipment and sanitizer operation, and backwashing the filter at least once or twice between scheduled visits when applicable. Additional corrective service caused by neglected between-visit responsibilities may be billed separately.

Biweekly Service Acknowledgment *

• I understand that biweekly maintenance requires homeowner action between visits, including water-level monitoring, basket cleaning, equipment monitoring, and backwashing when applicable.

Did Currently Water

Existing Pool Condition

Pools with algae, heavy debris, significant water-balance problems, neglected filtration, or nonfunctioning equipment may require a separately billed initial evaluation and corrective service before routine maintenance can begin.

Tell Us About Your Pool And Service Needs *

Please describe your pool, equipment, current condition, and the service you are seeking.

How Did You Hear About Perfect Pool Services?

Optional Photos

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Photos are helpful but not required. You may upload photos of your pool, equipment area, or the issue you’d like us to discuss.

Acknowledgement *

• I understand that submission of this inquiry does not guarantee acceptance as a client.

Submit