Frequently Asked Questions About Perfect Pool Services
Do you accept all new clients?
No. Perfect Pool Services is intentionally limited in size. We review each inquiry individually to determine whether we are a good fit.
Do you have service crews?
No. Clients work directly with Todd and Katy Rose. We do not use seasonal technicians, subcontractors, or rotating service crews.
Why are you selective about new clients?
Because consistency matters. We limit growth so service stays reliable, communication stays direct, and existing clients are not diluted by taking on every pool that calls.
Do you price match other companies?
No. Our pricing reflects experience, direct owner involvement, consistency, and accountability.
Do you service above-ground pools?
Generally, no. Our focus is primarily residential in-ground pools.
Do you offer emergency service?
We prioritize existing clients and our carefully managed schedule. We are not structured as an emergency-response company for non-clients.
Why isn’t there a service area map?
Route compatibility depends on more than geography. We review each inquiry individually based on location, schedule fit, and service needs.
How do I request service?
New client requests must begin through the New Client Inquiry form. This gives us the pool, equipment, location, service, and scheduling information needed to evaluate whether the property is a good fit without interrupting scheduled client work.
When will I hear back after submitting an inquiry?
New client inquiries are reviewed as our schedule and route availability allow. During peak season, existing clients are prioritized, and response times may vary.
Submitting a request through the New Client Inquiry form gives us the information needed to properly evaluate whether we may be a good fit.